Thank you for supporting Northwest Mission of Hope, a registered 501(c)(3) non-profit organization. We are committed to protecting your personal information and your right to privacy. This notice applies to all information collected through our website (https://staging.nwmissionofhope.org), our mobile application, and any related services, including donation processing.
1. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Information").
- Voluntary Information: Name, email address, mailing address, and phone number provided when you contact us or subscribe to a newsletter.
- Donation Information: When you donate, we collect transaction details (date, amount, and purpose). If donating via third-party apps, we receive the info shared by that platform (e.g., your Venmo handle or Zelle name).
- Automated Data: IP addresses, browser types, and device characteristics are collected automatically via cookies to ensure site security and improve user experience.
2. Third-Party Donation Platforms (Zelle, Venmo, etc.)
To keep overhead low and ensure more of your gift goes toward our mission, we accept donations via Peer-to-Peer (P2P) services. By using these services, you agree to the following: User Responsibility
- Verification: Donors are responsible for verifying that they are sending funds to the official Northwest Mission of Hope handles or email addresses as listed on our verified website. We are not responsible for funds sent to incorrect accounts or "typo" handles.
- Platform Terms: Transactions made via Zelle, Venmo, CashApp, or PayPal are subject to the respective platform’s Terms of Use and Privacy Policies. Northwest Mission of Hope does not control how these third parties secure your data.
Identification for Tax Purposes
- Memos: To receive a tax-deductible receipt, donors must include their Email Address and Legal Name in the transaction "Memo" or "Notes" field.
- Privacy: We use the information provided by these platforms solely to record your gift and issue annual tax-exempt contribution statements.
3. Donation & Refund Policy
- Tax-Exempt Status: Northwest Mission of Hope is a 501(c)(3) non-profit. Donations are tax-deductible to the extent allowed by law.
- No Refunds: As a general rule, donations to Northwest Mission of Hope are non-refundable. If you believe an error has occurred (such as a duplicate transaction), please contact us at info@staging.nwmissionofhope.org within 15 days.
- Designated Funds: We honor donor intent; however, the organization retains ultimate control over the use of all donated funds to ensure they are used in furtherance of our exempt mission.
4. How We Use Your Information
We process your information for legitimate business and charitable purposes, including:
- Fulfillment: Issuing tax receipts and managing donor records.
- Communication: Sending updates on our mission, newsletters, or responding to inquiries.
- Security: Protecting our community against fraud or unauthorized transactions.
- Legal Compliance: Responding to legal requests or reporting requirements for 501(c)(3) organizations.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information:
- With Consent: If you allow us to post a testimonial.
- Service Providers: With trusted partners (like Google Maps for location services or email delivery platforms) who assist in our operations.
- Legal Necessity: To comply with law enforcement, tax authorities (IRS), or to protect the safety of our community.
6. Data Security & Retention
We implement industry-standard technical and organizational security measures. However, no electronic transmission over the internet is 100% secure.
- Retention: We keep donor records as long as required by the IRS for tax and audit purposes.
- App Permissions: If using our App, you can manage permissions (Camera, Location, Notifications) through your device settings at any time.
7. Your Privacy Rights
Depending on your location (e.g., California, EEA, UK), you may have specific rights:
- Access & Correction: You may request a copy of the data we hold about you or ask us to correct it.
- Deletion: You may request that we delete your personal data, subject to our legal obligations to retain financial records.
- Opt-Out: You may unsubscribe from marketing emails at any time by clicking "Unsubscribe" or contacting us directly.
8. Updates to This Policy
We may update this privacy notice from time to time to reflect changes in law or our donation practices. The "Revised" date at the top of this page indicates the latest version.
9. Contact Us
If you have questions about this policy or need a copy of your tax receipt, please contact us:
Northwest Mission of Hope 3115 SE 4th St., Renton, WA 98056, United States
Email: info@staging.nwmissionofhope.org
